Experienced people - strong process - quality outcomes
Frontline Services is an agile ICT consultancy specialising in delivering exceptional business outcomes through the application of best-fit business processes, supported by leading edge information technology. Our clients are typically mid sized companies seeking to enter into effective IT outsourcing arrangements, or to get more value from their existing ones.
Experienced People. Frontline Service’s value proposition is based on our people’s experience and expertise. Our lead consultants have a broad backgrounds and at least 15 years experience. Each engagement is overseen by a senior consultant to ensure the outcomes are achieved and the job is done right the first time.
Strong Process. Doing it right means we prepare, plan and execute activities with a focus on process that’s “best fit” rather than “best practice”. Frontline brings this efficient process centric approach to your business with expertise in Service Management, Project / Program Delivery, Operational Efficiency and Strategic Planning.
Quality Outcomes. Frontline Services focuses on delivering outcomes that make a difference to your business. We spend time to understand the key drivers for your projects / activities so we can ensure our eye is on the end game, not just ticking of deliverables. We don’t go into projects with blinkers on, we monitor, evaluate, adapt and drive towards achieving your goals.
LATEST PROJECTS FROM THE PORTFOLIO
Frontline Services is pleased to be recognised by our clients in partnering with then to achieve quality outcomes. The examples included in our projects page provide some insight into the diversity of both our clients and our engagements. We are proud to have received the positive feedback from these project’s sponsors but recognise that project success is due to both parties working as partners to deliver the outcomes.