ICT Strategy and Governance
Organic growth of an ICT environment significantly impacts cost, reliability and effectiveness. The development and execution of a company aligned ICT strategy / development plan is essential to deriving value from your investment in people and technology. Frontline Services has experienced C level consultants that can assist with current state assessments, strategy development, architecture, domain planning, maturity assessments and stakeholder engagements.Read More
Frontline Services utilises an end customer experience approach to Service Management. We balance the needs of the users, business process owners and available ICT resources to build clear, business driven service catalogues with associated performance management processes. We can assist with maturity assessments, improvement programs, new service implementations and vendor management.Read More
ICT Sourcing and Procurement
If not run effectively, procurement of ICT solutions or services can lock organisations into lengthy, costly contracts. It is vital that a transparent end to end process is executed to ensure the final selection meets the current and future business needs. Frontline Services is able to assist with needs assessments, service and SLA definition, vendor assessments, contract negotiations through to implementation / transition.Read More
Program / Project Execution
The success of any ICT related change is dependant on strong project management. Frontline Services has qualified Prince2 and MSP practitioners on staff who can assist with program development, project planning, project reviews or project rescues. We are also able to assist with the creation or enhancement of a Project Management Office (PMO), providing you with practical processes, procedures and standards that support effective delivery and sustainability of project outcomes beyond the execution of the project itself.Read More
Cloud Strategic Enablement
Considering moving workloads into the cloud?
Maybe you’re having trouble realizing value from your existing cloud investments? Gaining long term benefits from leveraging online services requires and careful planning across a range of components, whilst the technology is maturing rapidly, often the commercial models, support structures and service adaptability (to your business changes) are not. Frontline Services can assist you with navigating these complexities and defining a roadmap that takes you to a consumption based utility ICT model.
Infrastructure and Software Solutions
Have a concept or a problem that needs to be taken from an idea and transformed into a solution? The Frontline team have in-depth experience across ICT Infrastructure and Software solutions and have a proven track record in delivering large scale infrastructure platforms and migrations from planning and design through to implementation and production support.
Additionally we have a strong background in software development and have designed and developed enterprise application solutions for large Government and private enterprise clients. Frontline Services is able to apply both people and process to assist you in defining and delivering a solution that achieves the business outcomes efficiently and effectively. We have flexible, proven processes that can guide solution development through the full lifecycle from conception to operation.Read More